Publications
Changemaking
Tactics and Resources for Managing Organizational Change
by Richard Bevan
It's ironic that while most people know what conditions need to be in place for effective management of change, these straightforward needs are often missed. The intent gets the attention; the details of execution are forgotten.
The book includes chapters focusing on specific issues relating to change management, including:
- Keeping change on track
- Developing a summary document for change
- Managing employee focus groups
- Developing a workshop for planning change
- Developing FAQ guides to support change
Short case histories describe situations in which the approaches and methods have been applied. And the book includes guidance on the process of developing the various tools as well as templates for the tools themselves. Changemaking is built around resources that the author has developed and used in many years of consulting and teaching about the management of change.
Learn more about this book's resources and tools at http://www.changestart.com/book.html.
The Credible Company
Communicating with Today's Skeptical Workforce
by Roger D'Aprix
Today's organizations are undergoing revolutionary change that has turned their relationship with their employees upside down. Those employees, who are now the means of doing business in the Information Age, are increasingly skeptical, if not cynical, about the communication they receive at work.
For companies not only to be credible but also to perform in today's competitive global marketplace, they need to understand that changed relationship and design communication strategies that break through the employee skepticism that gets in the way of performance.
Melcrum Practitioner’s Guide: Strategic Planning for internal communicators
Need help with your internal communication planning?
Few activities seem to unnerve today's internal communication professionals as much as strategic planning. Where do you start? What does it require? How do you drive the process? And how will you measure success?
That's where this toolkit can help. It walks you through a best-practice process for strategic planning, providing all the tools you need to go from concept to completion – and evaluation. Developed by Barbara Fagan-Smith, CEO at ROI Communication, this process has been implemented at major global companies, and is now available in this exclusive Melcrum guide.
Order your copy of Strategic planning for internal communicators now so you can:
- Get a step-by-step guide to the whole process – from running meetings to developing tactical plans
- Get tools, techniques, templates and worksheets you can use right away in your organization
- Learn from the experiences of leading global companies who have implemented this planning process: Adobe, HP-Compaq and Symantec
- Eliminate the problem of preparing for your planning process – everything you need to get going is included
Melcrum Short Report: Communicating an outsourcing decision
When communicating major organizational change such as outsourcing, you'll need to consider both the reaction of your employees and your company's reputation.
You generally have 2 options for communicating employee layoffs or outsourcing:
Option 1: Give employees advanced notice of the potential change early, during the planning phase and take them on the journey with you.
Option 2: Tell employees about the change later, during the implementation phase only after establishing the nature of the impact on employees.
Which choice is right for your business?
For more on communicating outsourcing plans, order the latest report by ROI Communication consultants Jennifer Tuck and Michelle Campbell.