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 Our team has the measurement expertise you need to accurately identify and diagnose employee issues and opinions. We have the ability to collect and analyze both quantitative and qualitative data and provide real-world recommendations that improve communication effectiveness, and ultimately, company performance. Our ROI Communication Scorecard process is rapidly becoming the industry standard for assessing and benchmarking internal communication effectiveness. Our services include:
Employee Engagement Surveys
Our customized employee
engagement surveys enable you to
benchmark your company against
hundreds of other companies,
including those in your
industry.
Pulse Surveys
These fast, customized and
cost-effective assessments can
quickly inform your leaders
about pressing issues and
concerns. Communication Audits
ROI can audit your communication
structure, resources, channels
and vehicles to determine how
robust your communication
infrastructure is, and what you
can do to make it even more
effective. Employee Feedback Channels
ROI has a successful track
record of helping clients
implement two-way communication
channels to provide employees
with a consistent process for
giving feedback, and give
leadership insight into employee
mindset. Examples include
instant polling, online
suggestion tools, blogs and
formal feedback programs. The ROI Communication
Scorecard™
The ROI Communication Scorecard
is a unique process focused on
measuring communication
effectiveness, and is based on
research and studies that have
demonstrated the links among
organizational communication,
employee performance and
business results. Learn more
about the
ROI Communication Scorecard.
Focus Groups and Interviews
Probe more deeply into survey
results or get detailed
information on a topic by
gathering employee attitudes,
opinions and suggestions through
focus groups or targeted
stakeholder interviews. ROI can
manage everything, and deliver a
detailed summary of key themes,
areas of focus and opportunity
and strategic recommendations
for how to make the most impact.
Benchmarking
Compare your organization’s
structure, budget and staffing
to other high-performing
organizations in a variety of
industries. Issues Management
Get insight into employee
concerns before they become
issues. ROI can design feedback
mechanisms to help mitigate
issues that your company might
experience as a result of
organizational changes,
including mergers and
acquisitions, workforce
reductions and strategy
rollouts. Customized Measurement
Programs
Need specific information on a
particular topic? Our
measurement team can help you
design a measurement strategy to
get the exact information you
need. We offer a number of
different measurement approaches
and tools, including customized
branching surveys that probe
more deeply, depending on
participants’ responses or
demographic profiles.
More Information
All of our measurement services
are based on best practices and
are completely customizable. ROI
Communication can work with you
to provide turnkey survey
administration and reporting, or
we can work with your existing
measurement tools and processes
to develop the measurement
strategy and content that will
provide you with the data you
need. We help our clients
conduct both online and paper
surveys and can translate survey
questions and results into
virtually any language. Please
contact us today to discuss your
survey and measurement needs at
1.831.430.0170.
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