As an engineer, Christine Kessel takes a very practical, systematic approach to project management. Her philosophy? Avoid surprises, expect the unexpected, and measure results.

"When you’re managing change, you need to prepare everyone, especially key stakeholders," Christine said. "If you anticipate how people will react to changes and plan for that, you’ll be in good shape."

Over the past 18 years, Christine has held management positions at Caterpillar, Procter and Gamble, Case Corporation, Applied Materials and Sun Microsystems. In these capacities she has worked on a broad range of projects, including employee engagement initiatives, training, metrics, websites, recruiting, program management, operations management, event-planning and marketing.

Since joining ROI Communication in 2009, she has applied her experience and skills at Pacific Gas & Electric, where she works with HR executives to develop and roll out company-wide communications. "I really like managing projects and programs," she said, "and the most successful are always those that integrate clear, proactive communication."

When not working as a consultant, Christine enjoys volleyball and has worked with high school students to help them polish their interviewing skills, write résumés, investigate potential careers and get excited about their future. One of the programs she developed won “Most Outstanding Career Explorer Program” from the Boy Scouts of America.

Christine holds a BS in General Engineering from the University of Illinois, and an MBA in Organizational Change Management from DePaul University.