Barbara Fagan-Smith

ROI Communication CEO, strategic planning expert and world traveler.

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Roger D’Aprix

ROI Communication Vice President, author and renowned communication guru.

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John Pollack

ROI Communication Consultant, Presidential speechwriter for Bill Clinton and published author.

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Michelle Campbell

ROI Communication Consultant, technical communication expert and social media enthusiast.

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Aaron Heinrich

ROI Communication Consultant, technical communication expert and social media enthusiast.

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John Robertson

ROI Communication Consultant and expert in measuring communication effectiveness.

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Archive for July, 2009

Thoughts on “The Credible Company”

Thursday, July 23rd, 2009

Last November, Jossey-Bass publishers released my latest book entitled “The Credible Company: Communicating with Today’s Skeptical Workforce .” Shortly after it was published, the bottom dropped out of the global economy and made that workforce both increasingly skeptical and increasingly unemployed.

The book had been fermenting in my mind and soul for some time—partly [...]