Barbara Fagan-Smith

ROI Communication CEO, strategic planning expert and world traveler.

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Roger D’Aprix

ROI Communication Vice President, author and renowned communication guru.

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John Pollack

ROI Communication Consultant, Presidential speechwriter for Bill Clinton and published author.

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Michelle Campbell

ROI Communication Consultant, technical communication expert and social media enthusiast.

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Aaron Heinrich

ROI Communication Consultant, technical communication expert and social media enthusiast.

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John Robertson

ROI Communication Consultant and expert in measuring communication effectiveness.

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Archive for March, 2010

The Magic of Face-to-Face Conversation

Monday, March 29th, 2010

A few days ago I had the exhilarating experience of meeting with four colleagues in a two-day, brainstorming session. The members of the group have known each other for years as colleagues and even as competitors, so this was a group with a common history.
Our subject was differentiation in what has become a crowded profession. [...]

In the age of technology, it’s not about age at all

Tuesday, March 16th, 2010

Anyone out there want to take a guess at how many entries you’ll get if you google “multi-generational workforce?” Try over 450,000. Sure, that’s not the over 20 million you’ll get by googling Lindsay Lohan, but it is an amount worth tweeting about.
As I read through some of the blog posts that come up, I [...]

What happens when you and your clients aren’t speaking the same language?

Tuesday, March 9th, 2010

As communicators, we’re constantly surrounded by buzzwords and jargon that no one outside of our companies or communications teams may understand.  So isn’t it fun when we all get to talk to each other?  We can “build on” each other’s perspectives, we can “to your point” each other to death, and we can talk ad [...]