by Barbara Fagan-Smith Part 3: The importance of leader and manager communication Our most powerful lever in communication is the use of leaders and managers. If you can only do one thing, make sure your organization has a communication structure for leader and manager communication, and provide the support and tools for them to talk [...]
by Barbara Fagan-Smith Part 2: The fundamentals have not changed, only the tools Employees still need to feel connected to their managers and teams, and to understand how their work fits into the bigger picture of the organization. As communicators, we need to help employees understand the context of the inevitable change they are experiencing [...]
by Barbara Fagan-Smith Part 1: The future of communication: Social Media The business landscape is in a state of constant change, and the way we work has been completely transformed. Many of us may remember the days when the Internet and e-mail were novelties that some didn’t think would have much of an impact. Now, [...]
Hear from Barbara Fagan-Smith on what clients are looking for. Barbara shares her point-of-view in this brief podcast from a recent IABC conference in Chicago.
