by John Robertson
Like many of you, I’ve been following the tragic oil rig disaster and subsequent spill into the Gulf. While companies may eventually realize the importance of external communications, adequate communications with employees is often lost when a crisis occurs.
I’ve worked for a few companies who’ve had their share of crises that were either [...]
by Roger D’Aprix
In my last blog I suggested that we were unlikely to see the fulfillment of a vision of full corporate democracy imagined by a new generation of anti-authority Internet bloggers. Their dream is of the end of corporate hierarchy and autocracy to be replaced by consultation and the flowering of social media that [...]
by John Robertson
Sun Tsu, a Chinese military commander from the sixth century BC, wrote a book titled The Art of War that is considered by many to be the definitive work on military strategy. The book’s influence is widespread and has been used by military leaders throughout the centuries, and most recently has been applied [...]
by John Robertson
At ROI, we pride ourselves on collecting quantifiable data to help clients understand situations and make informed decisions. Like many, we subscribe to the motto that “facts are our friends.”
Interestingly though, we see that regardless of what the data says, people still rely on their emotions when making decisions. This isn’t just limited [...]
